Orders are processed Monday to Friday (excluding public holidays). Orders received on weekends and holidays will be processed the next business day.
Shipping
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Select country to see details about shipping, returns and tax/duties costs
Orders are processed Monday to Friday (excluding public holidays). Orders received on weekends and holidays will be processed the next business day.
Deliveries within Australia are made by Australia Post using registered mail and Star Track.
If you are not available to receive the package, ATL is implied and your parcel will be left in a safe place. If there is not a safe place, another delivery will be attempted again the next day in the same time frame. If a delivery cannot be made after a second attempt, your parcel will returned back to Rollie warehouse.
International deliveries are made with DHL Express.
Availability of products is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email, at which time you will have the option of choosing a different item or receiving a refund.
Please refer to the table here for duties and taxes applicable in your region.
For countries where duties & taxes are not included, you will have the option to choose DDP (Delivery Duty Paid) or DDU (Delivery Duty Unpaid) at checkout.
For all DDU orders, you are responsible for paying Duties & Taxes upon delivery. The shipping carrier may not release the goods without payment.